Division Head, Public Services
The University of New Mexico Health Sciences Library and Informatics Center (UNM HSLIC) invites applications for the Division Head, Public Services. We are looking for a motivated person with a high degree of managerial, analytical, and critical thinking skills to lead the Public Services unit of the library. The Division Head is responsible for managing the provision of frontline library and information services for all users and participates in the direct provision of these services. In addition, the Division Head will manage programming to support student success, wellness and engagement initiatives. The Public Services unit is responsible for the library’s single service desk, providing reference, circulation and interlibrary loan/document delivery services as well as managing the library’s study rooms, student virtual reality lab, patron printing and maintaining the library’s open hours. A successful candidate will have strong managerial skills and fluency with library systems to provide high quality services for student, faculty, staff and members of the public. The Division Head will cultivate and sustain collaborative relationships with faculty, students and staff in support of campus teaching, learning and research.

This is a full-time, benefits eligible position with a primary appointment in the UNM School of Medicine. The UNM provides a diversified package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through tuition remission and dependent education programs. For a more complete explanation of the benefits, go to: https://hr.unm.edu/benefits

Appointment is posted as non-tenure track, open rank, to be determined based on qualifications; Salary range: $65,000 - $70,000

Responsibilities:

• Responsible for effective administration of the Public Services unit (reference, circulation, interlibrary loan/document delivery, study rooms, virtual reality lab, student printing and other services). Oversees day, night and weekend operation of the library.
• Manages a division of the library, including two directly reporting staff supervisors, three indirect reporting staff, and several student employees. Engages in hiring, performance management and staff scheduling; develops staffing plans to ensure the division has needed coverage and skills to deliver its services and maintain the library’s open hours.
• Coordinates, participates, and collaborates with library’s subject specialists in the design and delivery of high quality reference and information services, including regular needs assessments and service evaluation to assure continuous quality improvement.
• Responsible for the development and training of all Public Services staff, including identification of skill sets required for quality information services and implementing training to assure attainment of competencies.
• Provides consultation on searching for literature and effectively managing citations with bibliographic management tools
• Coordinates HSC campus-wide meetings with student success coordinators.
• Coordinates library’s student success, wellness and engagement programming including workshops such as citation management and writing, time-management and study skills.
• Assists with provision of instruction in bibliographic research methods and information literacy.
• Develops policies, procedures and communications related to Public Services and overall library operations.
• Participates as a member of the HSLIC’s senior management team and collaborates with library division heads on short-term and long-range planning, and participates in library-wide projects.
• Represents the library on appropriate campus and consortial committees, and projects to improve library and campus services.
• May be required to work a flexible schedule, including occasional nights and weekends, to provide coverage due to illnesses, vacations or special events.
• Attends local and regional library meetings, including occasional travel.
• Maintains current knowledge of the trends and issues in academic libraries, higher education and scholarly communication.
• Participates as a HSLIC faculty member in committee service, strategic planning initiatives, and scholarly activities

Qualifications:

Required/Minimum:
• Graduate Library/Information Science Degree from a program accredited by the American Library Association
• Five years professional experience directly related to the duties and responsibilities specified
• Applicants must be eligible to work in the U.S.

Preferred:
• Significant experience in providing frontline library and information services, including high-level knowledge of electronic and print reference sources in the health sciences.
• Significant experience providing reference and public services to a variety of constituents.
• Experience coordinating library programming with input from university stakeholders and constituents.
• Ability to develop and implement training for information and reference services.
• Demonstrated library supervisory experience.
• Demonstrated excellence in written and oral communication skills.
• Familiarity with library systems such as Springshare, Atlas, OCLC WorldShare and WorldCat Discovery.

Institutional Information:

Located in Albuquerque, HSLIC serves the UNM School of Medicine, including its Health Professions programs; undergraduate and graduate programs in the College of Nursing, College of Pharmacy and College of Population Health; and two teaching hospitals. HSLIC serves the state’s health-information needs, including its 22 Native nations. The UNM HSC has earned a national and international reputation for its integrated education, patient care, research, and partnership initiatives which address the unique healthcare needs of New Mexico's urban and rural populations (http://hsc.unm.edu). UNM is the flagship research intensive university with a student population of over 36,000.

New Mexico offers over 200 days of sunshine, a rich set of cultures and histories and outdoor activities including hiking, biking and skiing. The city of Albuquerque is the largest city in New Mexico with roughly 900,000 people in the city and surrounding areas.

Application Information:

To be considered complete, application materials must include:
• A cover letter addressing minimum and preferred qualifications
• A complete C.V.
• A professional writing sample.
• Contact information for three professional references

To apply, please visit this website: https://unmjobs.unm.edu/ and see the faculty job posting for Req6764.

For further information, please contact Sally Bowler-Hill at (505) 272-0691, sbowler-hill@salud.unm.edu.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico is an Equal Opportunity/Affirmative Action Employer and Educator.

Regents' Policy Manual - Section 6.7: Disclosure of Information about Candidates for Employment, which includes information about public disclosure of documents submitted by applicants, is located at http://policy.unm.edu/regents-policies/section-6/6-7.html

Additional Information
Position Type: Employee
Ref Code:

Contact Information
Sally Bowler-Hill
sbowler-hill@salud.unm.edu
University of New Mexico Health Sciences Library and Informatics Center
MSC09 5100 1 University of New Mexico
Albuquerque, 87131-0001
505-272-0634