Unit Manager - Circulation
This position manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.

Major/Essential Functions:
*Supervises, trains, and conducts performance evaluations of Library Associates for Circulation and Stacks, as well as, Night Supervisors.
*Provides leadership, management, planning, and ensuring the effective and efficient operation for all aspects of Circulation, Stacks, Night Supervisors, and Security, including writing procedural manuals and documentation.
*Provides the example for maintaining and promoting excellent customer service, continuously evaluating and revising (when necessary) the procedures to improve workflow and customer service.
*Responsible for the safety of Libraries' users and staff and security of the University Libraries' building. Position assures that all problems/incidents are reported to the TTU Police (when appropriate), Head of Access Services, Associate Dean for Information Services and Outreach, and the Dean of Libraries.
*Responsible for developing and updating safety/security procedures for Circulation and the Libraries. Assists in developing safety/security policies, managing safety/security instruction and communications to the Libraries.
*Manages all updates to the public websites and the SharePoint website for Access Services.
*Manages accurate collection of Circulation related statistics - gate count, billing, TexShare, LibCal, etc.
*Keeps up-to-date on upgrades and changes in Circulation related computer/database systems and manages the staff training for testing and in the functionality of the systems.
*Updates, provides, reports, shares ideas/solutions and meets with supervisor, Head of Access Services, about assigned areas.
*Responsible for the Firetrol system cameras, assisting police with requests for footage records.

Required Qualifications:
Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years.

Preferred Qualifications:
Microsoft Office, customer service skills, knowledge of the ALMA Circulation module, excellent communication skills, strong organizational skills, supervisory skills, leadership and management skills, problem solving skills.

Application Procedures:
1. Apply online at http://www.workattexastech.com enter via STAFF portal and search for req#ID16656
2. Shortcut URL: https://bit.ly/2H2wIhz
3. Required Attachments: Cover Letter & Professional/Personal References
4. If you should need assistance with the application process, please contact Texas Tech University, Human Resources, Talent Acquisition office at hrs.recruiting@ttu.edu or 806-742-3851.

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.



Additional Information
Position Type: Employee
Ref Code: 16656

Contact Information
Gale Soto
gale.soto@ttu.edu
Texas Tech University
Human Resources, Box 41093
Lubbock, 79409
806-834-1958