Academic Program Manager
Academic Program Manager

Job Purpose
Towson University in Northeastern Maryland (TUNE) is accepting applications for an Academic Program Manager. The Academic Program Manager at TUNE has multiple areas of responsibility. In addition to recruitment, the employee would assist with admissions as well as academic advising for recruits and matriculated students. The position requires an ability to sell TUNE to perspective students, a thorough understanding of the admissions process and the ability to advise both potential and matriculated students. The employee would serve as a resource for the academic departments at TUNE and requires regular planning work with TUNE's University and transfer institution partners. The Academic Program Manager also manages TUNE Open House and Tours events along with the TUNE website and social media platforms.

Towson University in Northeastern Maryland TUNE is located on the grounds of Harford Community College in Bel Air, MD.

Recruitment Responsibilities
Serve as the TUNE liaison to Enrollment Marketing to ensure consistency in messaging and avoid duplication of efforts. Help program coordinators create and revise program documents, matrices, and databases to accurately reflect the TU program at TUNE. Coordinate dissemination of program information to potential students. Provide assistance to TUNE staff and Enrollment Marketing for outreach to potential students via social media and other communication technology. Manage TUNE Open House and Tour events. Market programs in the general community, community colleges, and schools/systems. Visit High Schools and classes at community college feeder schools. Participate in high school college fairs, community college transfer fairs, and specific events related to transfer enrollment. Attend other events as opportunity and/or need arises.

Admissions Responsibilities
Acquire an understanding of University Core and TUNE program requirements. Assist potential students with the application process to TUNE. Review transfer student college transcripts to determine the transferability of courses and advise students on the pathways to a degree. Conduct information sessions to student groups visiting the TUNE facility. Assist TUNE staff with new student Orientations. Assist program coordinators with cohort development by granting enrollment permissions and monitoring overrides and course capacities. Conduct appointments with prospective transfer students and respond to transfer related questions in person, via telephone, email, written correspondence; provide admissions criteria, transfer credit summaries and recommendations for completion of additional courses at their sending Institutions; and maintain paperwork associated with each visitation.

Academic Advising Responsibilities
Serve as general academic advisor for all students at TUNE, and act as resource for the academic departments at TUNE. Provide, with assistance from TUNE staff, logistical and other student application process and contact information support (e.g. correct forms, internet links, etc.). Act, in cooperation with TUNE staff, as liaison between students and main campus
departments. Provide academic advising to students and support to academic departments during the Transfer Student Orientation Programs in July/August and January. Communicate with Registrar’s Office to ensure that incoming student accounts are cleared for registration. Assist with registration of transfer students for their first semester of coursework at TUNE. Assist program coordinators with appropriate and timely academic advising to ensure program completion and time to degree. Provide appropriate and effective academic advising to TUNE students who are changing majors.

Administrative Duties
Manage TUNE Student Group in PeopleSoft. Monitor enrollment capacities in TUNE courses to ensure that adequate seats are reserved for incoming and continuing TUNE students. Manage TUNE website and social media platforms. Handle program paperwork such as creating and maintaining program sheets, course sequences and databases for programs. Supply pertinent student data upon request for tracking purposes and reporting.

Bachelor’s degree and two years of related experience required. The selected candidate must have excellent oral, written, and interpersonal communication skills; be a self-starter who can work well on their own; have strong organizational skills and attention to detail; be a team player with a strong work ethic; have proficient computer skills including Word, Excel, PowerPoint, Outlook, and Access.

Experience in college or university Admissions and/or Academic/Program Advising. Knowledge of application of social media in higher education. Experience using social media (Facebook, Twitter, Instagram, Flickr), student information systems (e.g. PeopleSoft, Banner, ImageNow), platforms for tracking event RSVPs (e.g. Salesforce, Eventbrite, Google Forms), and tools for creating event flyers (e.g. Publisher, Canva).

A Criminal Background Investigation is required for the hired candidate and the results may impact employment.

Salary and Benefits
Competitive salary and full University benefits that include 22 days of annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, click here.

This position will be open for a minimum of 14 days. Resume required and cover letter preferred.

To view and apply to current job openings please visit

Office of Human Resources
8000 York Road
Towson, Maryland

Towson University is an Equal Opportunity Employer and has a strong institutional commitment to diversity. Women, minorities, persons with disabilities, and veterans are encouraged to apply. If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to:

Towson University is a smoke-free campus.

Additional Information
Position Type: Employee
Ref Code:

Contact Information
Bonnie Yourik
Towson University
8000 York Road
Towson, 21252