Evening Circulation Supervisor
Evening Circulation Supervisor

Job Purpose
The Albert S. Cook Library at Towson University is accepting applications for an Evening Circulation Supervisor. As a member of the Albert S. Cook Library’s Access Services Unit, this position manages and supervises the operations of the Circulation Department during the evening hours and in the absence of the Circulation Manager. Determines work priorities and assignments for evening staff. Monitors building conditions during evening library hours. Provides high quality customer service, communicates the library’s mission and enforces library procedures and policies. The regular schedule for this position is Sunday – Thursday 2 p.m. – 10 p.m.

Oversees evening operations of library; supervises Circulation staff during the evening hours; supervises, develops and evaluates evening student assistants, assigning daily duties; plans, schedules and assigns daily work assignments and priorities for evening staff; trains evening employees and evaluates evening staff performance; Interprets library policies and procedures for library staff and library users; responds to customer’s information needs using online systems to locate library resources; identifies and helps resolve problems related to access and use of library services; maintains effective and regular communication with security guards and campus police; establishes and maintains positive working relationship with co-workers and customers; shares responsibility with the rest of the staff for the overall condition and appearance of the stack areas; circulates materials for customers using the integrated library system; assists with other circulation duties such as searching for books, creating and updating patron records, and processing USMAI transit; manages patron records in PeopleSoft and Aleph; processes library fines and payments in Aleph and PeopleSoft; and manages financial credit blocks, records notes on patron records in Aleph.

Bachelor’s degree and three years of experience directly related to the primary duties of the position with at least one year in a lead or supervisory capacity. Ability to learn and apply contemporary library terminology and functions. Excellent oral, written and interpersonal communication skills. Demonstrated ability to establish and maintain effective and positive working relationships with faculty, staff, library patrons and other libraries. Evidence of success in working as a collaborative team member. Demonstrated ability to use tact and discretion in dealing with all staff and patrons. Proven ability to understand, interpret and explain library policies in area of responsibility. Evidence of a strong commitment to excellent public service and user satisfaction. Demonstrated success in correctly seeking and obtaining technology assistance in a timely manner. Demonstrated ability to prioritize and conduct daily work in an efficient and effective manner; skill in planning and coordinating work. Demonstrated ability to learn and use effectively technology required for the work of the position; (e.g. e-mail, MS Word and Excel, web browsers) and specialized library hardware, systems and software. Evidence of ability to be flexible in a changing technological and public service environment. Ability to learn and operate a variety of common computing and productivity applications (e.g. e-mail, productivity applications, web browsers) and specialized library hardware, systems and software applications.

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

A Criminal Background Investigation is required for the hired candidate and the results may impact employment.

Salary and Benefits
$43,685 annually and full University benefits that include annual leave, up to 14 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. Applicants with TU or USM service may receive salary credit. To learn more about our benefits, click here.

This position will be open for a minimum of 14 days. Cover letter and resume are requested, but not required.

To view and apply to current job openings please visit www.towson.edu/jobs.

Office of Human Resources
8000 York Road
Towson, Maryland

Towson University is an Equal Opportunity Employer and has a strong institutional commitment to diversity. Women, minorities, persons with disabilities, and veterans are encouraged to apply. If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: adarequest@towson.edu.

Towson University is a smoke-free campus.

Additional Information
Position Type: Employee
Ref Code:

Contact Information
Bonnie Yourik
Towson University
8000 York Road
Towson, 21252