Library Associate - Access Services
Position Description:

This paraprofessional position holds responsibilities that may involve supervision of a work unit and/or the undertaking of specialized work requiring a high level of expertise, such as cataloging or processing of manuscript collections. Independent judgment and a comprehensive knowledge of tasks are used to accomplish the mission of the unit. Work is performed under general supervision within established policies with latitude for independent judgment. Evaluation is based upon a review of completed work and overall results obtained.

Major/Essential Functions :

- Supervises 50 to 60 student assistants and provides performance feedback to Library Associate – Student Assistant Supervisors.
- Performs security rounds to ensure the safety of patrons and building staff.
- Opens and closes buildings as needed.
- Works at service desks in two-hour increments between 7 am and 5 pm.
- Serves as escalation point for customer service questions.
- Completes incident reports as needed.
- Participates in writing and updating step-by-steps and policies for Access Services.

Required Qualifications:

Bachelors' degree in related field and one year related experience; knowledge and competencies of Microsoft Office. Relevant specialized work experience may substitute for education on a year for year basis. Additional job related education may substitute for required experience on a year for year basis. Ability to learn and work with computer applications unique to libraries or archives.

Preferred Qualifications:

Ability to think independently. Knowledge of Integrated Library Systems. Experience with scheduling software. Effective interpersonal and problem-solving skills. Strong written and verbal communication skills. Flexibility in work assignments. Strong attention to detail and accuracy. Strong keyboarding skills. Excellent customer service skills.

Application Procedures:

1. Apply online at; enter via Staff portal and search for requisition 20216.
2. Shortcut URL:
3. Required Attachments: Cover Letter, Professional/Personal References, and Resume / CV
4. If you should need assistance with the application process, please contact Texas Tech University, Human Resources, Talent Acquisition office at or 806.742.3851.

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Texas Tech University offers a great benefits/retirement package!

Additional Information
Position Type: Employee
Ref Code: 20216

Contact Information
Gale Soto
Texas Tech University
Human Resources, Box 41093
Lubbock, 79409