Assoc Director, Facilities & Operations
Associate Director for Student Center Facilities and Operations

Under the direct supervision of the Executive Director of the Holmes Student Center, this position provides vision and leadership for the effective delivery of facilities management and operations of the Holmes Student Center. This position is responsible for the daily operations of the Holmes Student Center, including ensuring fiscal responsibility, security, building access and key control, facility maintenance and improvement, equipment management, safety, and enforcement of building policies and procedures. This position supervises the areas and managers of the Business Office, Hotel at Holmes, Huskie Den, and Operation Services in the Holmes Student Center. The position coordinates with Building Services and Facilities Management to ensure a clean, secure and well-maintained facility.

Duties and Responsibilities
• In collaboration with the HSC Leadership Team, create a brand, common goals and learning outcomes.
• Assume fiscal responsibility for the overall business administration for the Holmes Student Center, including budget management and financial reporting for student fee funded auxiliary enterprise, oversight of development of efficient policies and procedures, coordination with university departments and student organizations.
• Facilitate annual capital project, equipment, software, and budget requests for entire building and reporting departments. Prepare and monitor all budgetary concerns; working closely with the HSC Business office to procure equipment and supplies and to maintain fiscally responsible budgets.
• Actively work to monitor, maintain, and improve physical condition of the facility. Coordinate with Facilities Management and Campus Services on maintenance, repairs and improvement projects, including all campus trades, furniture repair, materials management and transportation services for the facility. Act as facility liaison in evaluating, planning and executing major construction and renovation projects.
• Oversee the 77 room Hotel at Holmes which is a 24-hour seven day a week operation. Oversee successful partnership with university hospitality program. Provide guidance on advertising and marketing strategy to increase revenue. Provide oversight on long-term hotel facility improvement projects.
• Oversee Huskie Bowling and Billiards Center. Ensure a high level of quality service and risk management. Coordinate with University KNPE program to sustain and grow bowling and billiard courses. Assess bowling center equipment to determine need for preventative maintenance, repair, and replacement. Develop rotational equipment replacement plan. Purchase and coordinate delivery of approved items.
• Manage Operations Services to ensure facility safety, maintenance, and emergency response. Ensure appropriate staffing of facility for all day and evening operations between the hours of 7am and 12am. Maintain a collaborative relationship with Police and Public Safety and have plans and procedures in place for all emergencies and situations. Provide leadership and oversight of event staffing for safe and successful entry, exit, crowd control, and overall operation of large-scale events. Oversee space and tenant management for facility.
• Liaison with University Building Services maintaining a positive working relationship to ensure clean and safe public, office, meeting and event spaces. Through partnered staff, ensure successful execution of setup of all meeting, event and hotel spaces.
• Assist with the review, development and implementation of Holmes Student Center policies and procedures. Assist with annual assessment priorities. Participates on department, division and university committees as assigned. Serve on state, regional or national level professional organizations.
• Act in the place of the Holmes Student Center Executive Director as needed. Serve on facility emergency 24 hour on call rotation

Minimum Required Qualifications
• Bachelor’s degree in business administration, management or a field related to the position
• Two years of professional level accounting, managerial and/or business experience, one year of which was at an administrative level.
• One year of professional work experience in a supervisory capacity.
• Demonstrated work experience in one of the following functional areas: operations management, hospitality management, facilities, budget and financial processes, human resources and business operations.

Critical Knowledge, Skills, and Abilities
• Ability to effectively respond to crisis, manage fiscal resources, and adjudicate University policy violations
• Understanding of and commitment to developing inclusive communities
• Excellent interpersonal, verbal, and written communication skills
• Desire to work as part of a team and offer innovative approaches to problem solving

Benefits and Position Details
Compensation package includes competitive annual salary and benefit package, and professional development opportunities.

Application Materials
• Cover Letter
• Resume/Curriculum Vitae
• List of 3 Professional References

Applicants must apply online at Preference will be given to complete applications received by March 12, 2020. however applications will be accepted until position is filled.

In compliance with the Illinois Campus Security Act, before an offer of employment is made, the university will conduct a pre-employment background investigation, which includes a criminal background check.

Department Homepage: http:/

Patricia Gingrich
Holmes Student Center
Northern Illinois University
DeKalb, IL 60115

EEO Statement, Visa Policy, ADA Accommodation, Clery Act Information

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230 Altgeld Hall 238

Office for Civil Rights
U.S. Department of Education
Citigroup Center
500 W. Madison Street, Suite 1475
Chicago, IL 60661-4544

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. This form can be obtained by contacting the Office of Academic Diversity, Equity and Inclusion (ADEI) at 815-753-8399.

NIU provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at or by contacting the Environmental Health and Safety Department at 815-753-0404 to receive a hard copy.

Additional Information
Position Type: Employee
Ref Code:

Contact Information
Patricia Gingrich
Northern Illinois University
Holmes Student Center
DeKalb, 60115