Dean, Counseling & Student Success


Delaware County Community College, a competency-based institution, committed to diversity invites applications for a Dean of Counseling & Student Success in our Counseling Center.

PLEASE APPLY HERE: https://www.schooljobs.com/careers/dccc/jobs/2819497/dean-counseling-student-success?page=5&pagetype=jobOpportunitiesJobs

Position Summary

The Dean, Counseling and Student Success provides leadership and management for student success, completion and retention services including those in counseling (i.e., personal and career), academic advising, disability, and transfer. In doing so, the Dean collaborates with other areas of Student Affairs, Academic Affairs, and Recruitment and Enrollment Management to develop, implement and maintain retention initiatives to meet college-wide enrollment and completion goals. The Dean supervises all full-time faculty counselors, the Assistant Dean of Counseling and Student Success, the Assistant Dean of Counseling and Student Success for Branch Campuses, the Director of Advising, Transfer and Articulation, and the Director of Disability Services.

Essential Functions

• Supervise all full-time faculty counselors, the Assistant Dean of Counseling and Student Success, the Assistant Dean for Retention and Completion Services for Branch Campuses, the Director of Advising, Transfer and Articulation, and the Director of Disability Services. Provide leadership and facilitate collaboration to increase student success, retention, progression and completion.
• Work collaboratively with Student Affairs areas, Academic Affairs, and Recruitment and Enrollment Management to develop, implement and maintain retention initiatives to meet college-wide enrollment and completion goals.
• Provide leadership and management for counseling services; including crisis counseling, personal counseling, duty counseling, career counseling, and counseling referrals.
• Collaborate with members of the Career and Counseling Division to develop and maintain the counseling and advising schedule for the fall, spring, and summer semesters.
• Provide leadership for and participate in Career and Counseling Division committees and teams, such as those involving crisis intervention, personal counseling, transfer, advisement, career and disability services.
• Manage the collection, summarization, and the sharing of retention, completion, and other data for activities and programs in the area.
• Use data, trends, and best practices to identify and support the implementation of initiatives which improve student services and programs in areas of responsibility.
• Work collaboratively with the Vice President, Student Affairs and Strategic Initiatives and the Director of Student Conduct in dealing with student behavioral concerns.
• Serve on the College’s Behavior Intervention Team.
• Support the efforts of the Student Resource Center and participate in the administration of basic need resources housed within the Career & Counseling Division (e.g., Emergency Funding and Outside Therapy Fund).
• Work with the Assistant Dean for Retention and Completion Services for Branch Campuses to ensure consistency of services at all College campuses.
• Serve on College Advisory System committees and other pertinent College-wide committees.
• Other duties assigned.

Management Functions

• Provide leadership of division and manage assigned staff through independent judgment and decision- making.
• Regularly direct the work of, schedule, and provide staff development opportunities and training to assigned department staff.
• Perform supervisory functions for assigned staff such as hiring, firing, performance evaluations, disciplinary counseling, salary recommendations, workload distribution, communication, recognition activities, and employee relations.
• Participate in the development of a departmental budget as part of the College’s budget preparation process and operate within budget limitations.

Non-Essential Functions

• Attend relevant workshops as necessary to maintain professional and technical knowledge.
• Completes special projects specific to the function of the department or as needed for the division as directed by the Vice President of Academic Affairs.

Knowledge, Skills and Abilities

• Understanding of Delaware County Community College’s mission, goals, and objectives and ability to work independently and in a team environment demonstrating initiative and commitment to student success.
• Strong knowledge of strategies, theories, and best practices associated with the development, oversight, evaluation, and delivery of student affairs, student support, academic advising and counseling services in an educational environment.
• Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
• Advanced proficiency with utilizing available technology such as software programs related to student success, retention and completion (Banner XIE, DegreeWorks), early alert systems (Starfish), Microsoft Office applications, databases, and related web-based platforms.
• Ability to use available data to evaluate program success and make evidence-based decisions towards continuous quality improvement.
• Ability to lead, manage, and supervise others.
• Ability to effectively manage and resolve conflict.
• Effective verbal and written communication skills with demonstrated success in communicating ideas and goals to influence and inform individuals and groups.
• Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, students, external business partners, and the community.
• Demonstrated ability to manage the execution and completion of complex strategic goals and objectives.
• Knowledge of budgetary forecasting and ability to effectively manage financial resources.


Experience, Education, and Licensure

Minimum Experience

A minimum of 5-7 years of demonstrated leadership experience in counseling (i.e., personal, career, academic), or mental health services and/or student retention and completion is required. A minimum of 3 years’ supervisory experience is required. Experience working in a community college or higher education setting is preferred.

Minimum Education

Doctorate degree from an accredited college or university in Counseling, Student Personnel Administration, Leadership in Higher Education, or a related field of study is required. A Master’s degree in Counseling & a Doctorate in Leadership for Higher Education or a related field is preferred.

Background Clearances

Pennsylvania Act 153 Clearances
Applicants are required to either present to human resources current and valid PA Act 153 clearances or be able to obtain them expediently.

Complete applications must have: -
• A cover letter stating your interest in this position
• An up-to-date copy of your resume/CV
• The phone number and email address of three references (Please include your current/most recent Supervisor)

PLEASE APPLY HERE: https://www.schooljobs.com/careers/dccc/jobs/2819497/dean-counseling-student-success?page=5&pagetype=jobOpportunitiesJobs

Additional Information
Position Type: Employee
Ref Code:

Contact Information
Orita Stewart
ostewart@dccc.edu
Delaware County Community College
901 South Media Line Road
Media, 19063
610-359-5301