Financial Aid Councelor/Sr. Fin. Aid Cou
POSITION:   FINANCIAL AID COUNSELOR/SENIOR FINANCIAL AID COUNSELOR
        (MCCC Grade 3/ MCCC Grade 4)  (One or more positions)
 
GENERAL STATEMENT OF RESPONSIBILITIES:
The Financial Aid Counselor/Senior Financial Aid Counselor will assist in the administration of Federal, State, and Institutional Financial Aid Programs. Primary responsibilities include reviewing Financial Aid Applications and packaging awards, managing federal and/or state program(s), and counseling students and their families.
 
SUPERVISION RECEIVED:  
The Financial Aid Counselor/Senior Financial Aid Counselor reports to an Associate Director of Financial Aid.
 
SUPERVISION EXERCISED:  
None
 
DUTIES AND RESPONSIBILITIES:
The Financial Aid Counselor/Senior Financial Aid Counselor is responsible for:
1. Reviewing and verifying files and awarding Financial Aid
2. Determining eligibility for federal, state, and/or institutional funding, including award adjustments, performing professional judgments, reviewing Satisfactory Academic Progress, reviewing subsequent ISIRs, and other related responsibilities
3. Completing and/or coordinating projects.
4. Counseling and advising students and their families.  Providing effective communication of information to students and their families via phone, in person, and by email.
5. Administering one or more Financial Aid programs multiple state scholarships/grant programs such as the John and Abigail Adams Scholarship, and/or overseeing the Satisfactory Academic Progress appeals process.  Program(s) to be assigned based on the experience of the candidate and the needs of the department.
6. Performing Return to Title IV and Return to State Funds calculations, as assigned.
7. Making Financial Aid presentations on and off campus.
8. Covering Financial Aid needs at other college locations and providing coverage for evening and weekend office hours, as needed.
9. Actively supporting the teaching and learning process; practicing honesty and integrity in and out of the classroom; striving to create and support a student-centered environment while fostering academic innovation and excellence.
10. Working actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and teamwork. Respects the function of dissent in an academic institution while advancing a collegial atmosphere of campus collaboration.
11. Embracing the ideals of diversity and inclusiveness and supporting the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
12. Providing flexible, responsive and high quality service to all, be they students, community, or staff, and continuously assessing processes and procedures and revising accordingly.
13. Performing other duties as assigned.
 
MINIMUM QUALIFICATIONS:
1. Two years' experience in a Financial Aid Office, with at least one year of professional level experience.
2. Demonstrated knowledge of Title IV Regulations.
3. Experience completing verification of student files and awarding financial aid.
4. Bachelor's Degree for Financial Aid Counselor / Master's Degree or equivalent; with two (2) years’ experience or an equivalent combination of education, training, and experience.
5. Willing to work some evenings and weekends, as needed.
 
PREFERRED QUALIFICATIONS:
1. Experience working in a Community College.
2. Experience with PowerFAIDS or CampusNexus (now Anthology) software.
3. Experience with Jenzabar CX software.
4. Demonstrated knowledge of mainframe integrated computer systems and Microsoft Office.
5. Strong written and oral communication skills. Ability to do public speaking.
6. Strong customer service and interpersonal skills working in a very diverse environment.
7. Excellent attention to detail and ability to handle multiple tasks in a fast-paced, high volume environment.
8. Master's Degree
SALARY: Full time benefited position. Anticipated starting salary for Financial Aid Counselor, MCCC Grade 3, is $47,597 per year and for Senior Financial Aid Counselor, MCCC Grade 4, is $52,754 per year. Classification will be determined by education and experience. Actual salary will be determined in accordance with MCCC/MTA salary schedule.
 
TO APPLY: Applicants should visit our website www.QCC.edu/human-resources for information about our college and MUST APPLY ONLINE by December 6, 2020Please note, if you are selected as a finalist, you will be required to provide three (3) professional references.  Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.  Bilingual persons are encouraged to apply.  Quinsigamond Community College is an equal opportunity affirmative action college supporting diversity.
 
Quinsigamond Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity and expression, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.  The College prohibits sexual harassment, including sexual violence.  Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

Additional Information
Position Type: Employee
Ref Code:

Contact Information
Jenilee Simmons
jsimmons@qcc.mass.edu
Quinsigamond Community College
670 West Boylston Street
Worcester, 01606
508-853-2300