Associate Dean, Counseling Services
Working Title

Associate Dean, Counseling Services

Job Title Code

ASY

Salary Level

E04

Salary Range (Full-Time)

$83,000.00 – $132,800.00 (dependent on experience and other considerations)

Hourly Rate (Part-Time)

$39.90 per hour

Business Travel

150.00

FLSA

Exempt

Position Type

Administrator 

Position Summary

The Associate Dean provides vision and leadership in establishing and monitoring the scope and direction of counseling, ensuring its operation is consistent with national standards of practice. As the Associate Dean of Counseling Services, this position is primarily responsible for providing confidential counseling/psychological services to students as a member of the Counseling & Psychological Services team. This position reports directly to the Dean of Student Care Network and Basic Needs. The Associate Dean of Counseling Services creates and implements the Counseling Services policies and procedures. The Associate Dean oversees the Counseling Services team that includes the training counselor, counselor of clinical services, generalist counselors and counselor of community engagement and partnerships. The Associate Dean coordinates the operations and policies that affect the operation of the center. This interconnected position collaborates and plans with the Associate Deans of Health Services and Promotions, Basic Needs and Community Connections, and all of Dallas College.

Required Knowledge, Skills & Abilities

• Knowledge of the purpose of community colleges and the vision of Dallas College
• Experience leading or managing major change initiatives
• Ability to identify and address opportunities and challenges that arise as a result of Dallas College’s current transition
• Experience working with student support programs (counseling, threat assessment, health & wellness programs, etc.)
• Experience in strategic planning, assessment of program(s) effectiveness, and development of guidelines to enhance student success units within the institution and with accrediting bodies
• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community and health care, social service network related to student basic mental health, physical, spiritual and social needs
• Knowledge of applicable laws and regulations regarding student accessibility and the Americans with Disabilities Act
• Ability to work effectively with ethnic, cultural, and socially and economically diverse student populations
• Skills in technological support and delivery of student programs and services; knowledge and skill in the use of integrated software systems; and proficiency in the use of Microsoft application software
• Employ and deploy data-informed and results oriented initiatives
• An understanding of contemporary issues in higher education is required through professional development activities
• Ability to maintain confidentiality of information exposed to in the course of business regarding students, supervisors or other employees
• Highly collaborative leader with experience in a comparably diverse and complex college/university with a proven track record of enhancing quality, excellence, institutional diversity, equity and inclusion, and student success
• Experience in strategic planning, assessment of program(s) effectiveness, and development of guidelines to enhance student success units within the institution and with accrediting bodies
• Excellent time management, and organizational and problem-solving skills
• Responds appropriately to issues in a dynamic, rapidly changing educational/economic environment


Physical Requirements

Normal physical job functions performed within a standard office environment.  Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Knowledge and Experience

• Master’s degree in counseling or psychology. Preferred doctorate in counseling, counseling psychology, or psychology. Official transcripts required.
• Three (3) years of progressively responsible in leadership
• Demonstrable administrative and leadership experience
• Current and valid Texas driver’s license required.
• Ability to work extended hours beyond the regular 8:00 am to 5:00 pm workday especially during heavy registration peak times including nights and weekends.
• Licensed in counseling, psychology, or mental health to deliver service-delivery in Texas. Official license required.
• Experience supervising staff
• Experience working with and leading diverse student and staff populations.
• Experience with Behavioral Intervention and basic needs
• ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Essential Duties and Responsibilities

• The Associate Dean is responsible for the direct oversight and management of the Counseling Center to include personnel management, assessment, budget management, policy formation, logistics, and strategic planning.
• Implementation and leverage technology platforms such as Salesforce and Pieces to support the student care network.
• The Associate Dean oversees:
o PIECES
o Titanium
o CARE TEAM
o Counselor of Training and Interns
o Counselor of Community Engagement and Partnerships
o Counselor of Clinical Services
o Counselor of Diverse Students
o Generalist Counselors
• The Associate Dean also serves as the primary liaison from the Counseling Center to the College. As a licensed psychologist,
• The Executive Director provides direct counseling and education services to students; consultation to students, faculty, and staff; and clinical supervision to doctoral interns.
• Ensures staff and programs work collaboratively with other Dallas College areas, faculty and staff.
• Provide individual and group counseling services to students; including clinical services (intake; individual; couples; group; and emergency/crisis counseling; and individual assessment); outreach and consultation services, training (internship and practicum students).
• Promote a safe environment for students to discuss their feelings and then, ultimately, help them develop strategies to deal with the events in their life.
• Responsible for daily operations of Counseling Services.
• Supervise and coordinate graduate interns and student workers.
• Design and implement outreach and intervention programs as needed.
• Supervise the provision of health care services for students.
• Serve as point of contact for the provision of interventions and services for students determined to be “at risk”.
• Collaborate with faculty and staff to develop programmatic goals in order to provide comprehensive counseling opportunities to students.
• Consults with faculty, students, and staff concerning student needs and students of concerns.
• Provides individual, couples, group, and crisis counseling relative to personal and social problems.
• Maintains current knowledge of theory, practice and ethics within the counseling profession through professional development opportunities.
• Collect and evaluate student requests for medical and mental health withdrawals.
• Plan, develop, implement, coordinate, monitor, and evaluate policies.
• Develop and present workshops designed to meet student and staff needs on a variety of subjects, as needed.
• Support both the College’s retention team and student response team.
• Maintain and ensure the security of confidential counseling records within the counseling center.

Reports to: Dean, Student Care Network and Basic Needs

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Dallas College is part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression. Dallas College complies with the Americans with Disabilities and Veterans Act.

Additional Information
Position Type: Employee
Ref Code: 501271

Contact Information
Rosalind Peterson
[email protected]
Dallas College
1601 S Lamar St
Dallas, 75215
2143781574