Program Director, City Support
Harvard University

Program Director, City Support
Harvard Kennedy School

Job Summary

Soon to be part of the newly announced Bloomberg Center for Cities at Harvard University, the Bloomberg Harvard City Leadership Initiative is an ambitious joint effort of Harvard Kennedy School and Harvard Business School in close collaboration with and funded by Bloomberg Philanthropies to advance leadership, management, and innovation in cities. Now in its fourth full year, the Initiative equips mayors and senior city officials with the skills, tools, and techniques to tackle the leadership and management challenges they face in their cities. The initiative also aims to identify and fill gaps in research on city leadership, to generate new and customized curriculum, and to develop the next generation of city leaders through its work with students.

The City Support and Student Engagement team within the Initiative leads the relationship management with the Initiative's growing network of cities. The team's primary focus is to ensure effective and transferable learning for each cohort of city leaders that enters a program and experiential learning opportunities for students. Key areas of work include:

• Supporting annual cohort recruitment.
• Managing a range of learning opportunities including Bloomberg Harvard tracks where city teams focus on one of three leadership and organizational capabilities (collaboration, innovation, or data and evidence).
• Adding analytical capacity through students (through student fellowships, field courses, capstone thesis projects, and research opportunities with the Initiative) to accelerate progress in cities and to provide experiential learning opportunities for students.
• Collaborating with the Impact Assessment and Executive Education teams to evaluate programming impact on cohort cities.
• Surfacing city leaders' needs to inform support offerings, research, and curriculum design.

The team will also lead the development of several new programs in the new Bloomberg Center for Cities at Harvard University, including programming for additional senior leadership positions in city hall, a post-graduate fellowship program, and the 100 Days program detailed below.

We are committed to building and fostering a diverse and inclusive team of staff, students, and faculty and we seek candidates who share our commitment and values.

Job Code
361058 Administrative Manager

Job-Specific Responsibilities

Reporting to the Senior Director for City Support and Student Engagement, the Program Director for City Support will serve an integral role in working with cities, faculty, and partners to build, manage, and improve yearlong programming and support. Specifically, the Program Director will serve as the owner and product manager for 1-3 programs each year, including programming in one of the three Bloomberg Harvard tracks listed above.

Service/Support Delivery

• Serve as a product manager for the Collaboration Track, the 100 Days Program in collaboration with the Institute of Politics at the Harvard Kennedy School, and a program for additional senior leadership positions in city hall.
• Manage the delivery and execution of these programs, ensuring various interdependent components work effectively in concert.
• Drive ongoing improvement in services and support provided.

Service/Support Design

• Working with the initiative's leadership and faculty, develop and pilot new services and partnerships that support participants in their development as leaders, in applying the learnings from the initiative, and in improving the capacity to solve problems in their cities.
• Serve as the project manager for new services, ensuring that their design and development occurs on schedule, with the resources and insights necessary for success.

Nurture a Network of Support

• Leverage, build, and maintain a network of partners, faculty, and practitioners that can share information and insight in support of the initiative's participants.
• Connect participants to relevant innovations, solutions, and approaches to common problems across cities.

Manage Engagements with Cities

• Serve as primary liaison for a portfolio of participants in ten to twelve cities, maintaining in-depth understanding of organizational priorities, and the ways in which the initiative's services and support can advance their progress.
• Provide first-rate follow-up and support to participants.

Team Advancement

• Foster and contribute to a culture of excellence grounded in learning, problem solving, and teamwork.
• Collaborate with colleagues to identify recommendations for programmatic improvements.

To ensure effective and cohesive product outputs for these programs, the Program Director will be responsible for aligning and integrating the work of the research team, the curriculum team, the teaching team, and city support services.

This position is a fully-benefits eligible term appointment ending one year from date of hire with strong possibility of renewal.

Additional Information:

We regret that the Harvard Kennedy School does not provide Visa Sponsorship.
Harvard University requires pre-employment references and background checks.
Harvard University is committed to supporting a healthy, sustainable learning and working environment.

Please note: During the current period of Covid-19 related restrictions, this position may start as a remote position, with transition to onsite in Cambridge, Massachusetts when the office reopens.
We continue to monitor the evolving COVID-19 and lifting of restrictions. We appreciate your understanding and flexibility with our interview process. We will be conducting interviews virtually for selected candidates until further notice.

Harvard Kennedy School's Mission and Commitment to Diversity, Inclusion, and Belonging

At Harvard Kennedy School, fostering a diverse and inclusive community where everyone feels they belong is a matter of basic fairness consistent with our core values as an institution. It is also essential to our mission of improving public policy and leadership-because recruiting the best people and creating an environment where they can thrive make us better at what we do, because we learn more from people with different perspectives, and because we work in diverse groups and serve diverse societies.

Learn more about Harvard Kennedy School's commitment to diversity, inclusion, and belonging.

Salary Range: $77,400 - $132,400
Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.

Harvard offers a generous benefits package including:
• Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
• Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
• Retirement: University-funded retirement plan with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
• Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Job Function
General Administration

Sub Unit

USA - MA - Cambridge

Bloomberg Center for Cities

Time Status

00 - Non Union, Exempt or Temporary

Salary Grade

Pre-Employment Screening
Education, Identity

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Bachelor's degree and at least 7 years of progressively responsible experience inclusive of supporting cities, working for cities or other similarly complex organizations, or providing technical assistance to cities on innovation, strategy, operations, or service delivery.

Any combination of the following is desirable, but not required.
• Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgment.
• An ability to drive to big picture goals while maintaining a strong attention to detail.
• Proven organizational, creative problem-solving and analytical skills.
• Ability to navigate ambiguity and build structure for oneself.
• Skill in building and managing relationships with a wide range of stakeholders.
• Strong customer service orientation and persistent follow-through in service of clients.
• Strong team-builder with an ability to lead work across all levels across a diverse organization.
• The ability to communicate persuasively, concisely, and clearly in speech and writing.
• Entrepreneurial with an enthusiasm for doing whatever it takes to get the job done.
• Understanding of the leadership, managerial, and organizational challenges associated with governing cities.

Apply Here:


Additional Information
Position Type: Employee
Ref Code:

Contact Information
Human Resources
[email protected]
Harvard University
Cambridge, 02138