Sr. Development Coordinator
The Senior Development Coordinator is responsible for providing high-level administrative, planning and information management support to two or more major and principal gift officers. Key functions of the position include pre- and post- trip planning and follow-up; drafting contact reports, donor correspondence, acknowledgement and stewardship letters and the timely sending of same; extensive database and information management procedures, such as constructing queries to pull customized donor lists, entering and managing gift officer actions, proposals, activities, facilitating maintenance of prospect records, contact information and other record updates, etc. Provide planning, logistics and scheduling support for donor campus visits and donor-hosted parlor events, which often involve creating agendas, scheduling faculty, students and staff to participate in the visit, coordinating with special events and venues, ensuring appropriate transportation and
meeting space, etc.
The position requires the ability to be detail oriented, work independently, multi-task, and meet all deadlines for traveling gift officers. Must possess proactive and resourceful abilities, be extremely well organized, and professionally represent the University, demonstrating exceptional customer service, communications and interpersonal skills.
Primary Responsibilities
INFORMATION STRATEGY / DATA MANAGEMENT (25%)
Manage all CRM functions on behalf of gift officers, which includes ensuring all donor information and donor-related actions and activities are entered correctly and in a timely manner.
Generates specialized reports, queries and data exports, with an ability to manipulate complex data in Excel spreadsheets, prepare mail merges, filters, pivot tables, and organizes data, etc.
Proactively identifies opportunities and develops systems to improve efficiencies and workflows; collaborates with team members to standardize templates and processes across the department.
Ability to analyze fundraising data and identify trends and patterns in giving, proactively generating recommendations to gift officers that ensure timely donor solicitation, next steps or other relevant donor actions.
Monitors external news alerts, donor interests, and Brandeis engagement activities related to gift officers’ top tier prospects, providing gift officers with timely insights and touchpoint opportunities with donors.
Contributes to a resource library of information on a variety of university academic and programmatic areas to create presentation materials for donor meetings and for enclosure in donor correspondence. Stay abreast of Brandeis news that may be of interest to select donors and prospects.
Works with the Advancement Services team to facilitate effective data management workflows, and that processes and policies are followed as related to prospect management guidelines, donor records retention and maintenance, confidentiality and data security policies, etc.
TRIP PLANNING, CAMPUS VISITS AND EVENTS (25%)
Coordinates all aspects of extensive monthly travel and donor meetings conducted by gift officers, including making travel arrangements, preparing briefing packets, conducting research on prospects, creation and distribution of itineraries, etc.
Responsible for preparing expense reports and reconciling P-card purchases, following University policies and procedures.
Coordinate campus visits for donors, support planning of donor-hosted parlor events, and provide on-site logistics and customer service support for meetings, programs and events.
DONOR RELATIONS AND CUSTOMER SERVICE (25%)
Frequently communicates via telephone and email with gift officers, donors, IA colleagues and other University personnel. Interacts often with culturally diverse individuals of considerable social, economic and educational levels, including major and principal gift donors, trustees, faculty, visiting dignitaries, etc.
Must possess diplomacy, tact and discretion in interpersonal relationships; demonstrate strong customer service skills; and represent Brandeis and IA in a professional manner at all times.
Actively participates in coordinator meetings and employee engagement groups, supports colleagues with special projects, training and orienting new team members, supervising and training student workers, etc.
ADMINISTRATIVE SUPPORT (25%)
Responsible for high-level administrative support with a focus on professional writing, editing and information management skills. Prepares, distributes and files correspondence and other documents. Drafting donor proposals, acknowledgement letters, stewardship reports and gift agreements on behalf of the gift officers.
Plans and coordinates prospect/donor mailings as needed.
Qualifications
Minimum 3 years of relevant work experience and/or equivalent combination of education and experience, preferably in a higher education setting.
Bachelor’s degree preferred.
Must demonstrate advanced skills in Microsoft Word, Excel, PowerPoint on IBM compatible systems, as well as Google Suite (Gmail, Google docs, sheets, forms, drive etc.). Must be able to quickly master specialized programs, such as the Advancement CRM database, PG Calc, and other fundraising software tools. Must have mastery of office technology (computers, phones, fax, audio/video conferencing systems, etc.) to be able to work efficiently and troubleshoot when problems arise.
Superior interpersonal skills with proven ability to successfully interact and collaborate with colleagues and external constituents in a professional manner, exhibiting excellent written and oral communications skills.
Ability to apply good judgment and discretion when dealing with highly confidential alumni, parent, student, family, donor and prospect information.
Must be a detail-oriented, self-starter with an ability to work independently and manage multiple priorities to meet challenging timelines and achieve annual goals.
Adheres to University and departmental business policies and procedures.
Presents a collegial, collaborative and customer-service demeanor that positively reflects the core values and standards of the institution and demonstrates tact and diplomacy.
Must be able and willing to work occasional evenings and weekends with an attitude of doing what it takes to get the job done.
Commitment to Diversity, Equity, and Inclusion
“Brandeis is a community rooted in purpose, guided by enduring values, and determined to lead. Come add your talents and your voice to this vibrant and distinctive community.”
Ron Liebowitz, President of Brandeis University
Diversity, equity and inclusion aren't just important values at Brandeis today — they are rooted in our identity as an institution. They serve as a regular reminder for self-reflection, and a continuous call to grow. Founded as a model of ethnic and religious pluralism, Brandeis University welcomes students, faculty, and staff of every nationality, religion, and orientation. Social justice is central to the mission of Brandeis, which endeavors to foster a just and inclusive campus culture that embraces the diversity of our larger society. Brandeis embodies the American
heritage of cultural diversity, equal access to opportunity and freedom of expression. Read more online about our Mission and Diversity Statements.

Additional Information
Position Type: Employee
Ref Code: R0004998

Contact Information
Ania Morris
[email protected]
Brandeis University
415 South Street
Waltham, MA (US), 02453
781-736-4004